CA IDMS Technical Information Customer Survey

Please answer the questions in this Technical Information Customer Survey and help us create documentation that better meets your needs. The CA IDMS Technical Information team will carefully review and analyze the results of this survey. We will incorporate as many comments and suggestions as possible. Thank you for your time and interest in improving CA IDMS documentation.

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1) Please select the release number of CA IDMS that you are using in production. Answer all the questions in the survey as they apply to that release.  

r15   r16   r17   Other

If you selected other, please specify (maximum 250 characters):

2) How long have you used CA IDMS? (Enter the approximate number of years, such as .5 or 1 or 15.)

Years

3) Does your company need to access and read CA IDMS documentation in BOO format rather than PDFs?

Yes

No

4) Does BOO format provide functionality that the PDF format does not? If you answered Yes, please specify the functionality that is missing from the PDF format in the Additional Comments field below:

Yes

No

Additional comments (maximum 250 characters):

5) Do you or someone in your department have access to the CA IDMS documentation set in PDF format on a PC?

Yes

No

6) Do you or someone in your department have the ability to download documentation files from the CA Support Online internet site while at work?

Yes

No

7) Do you need to access CA IDMS documentation files when out of the office?

Yes

No

8) If BOO files were unavailable, which alternative documentation file type would you prefer:

PDF

HTML

PDF and HTML

9) From what location do you access CA IDMS documentation? If you use more than one location, rank the locations with 1 being the most frequently used to 4 being the least used.

1)	Select OneCA Support OnlineMainframe BOO FilesShared Directory on Network ServerDocumentation CD or DVD on Personal PC
2)	Select OneCA Support OnlineMainframe BOO FilesShared Directory on Network ServerDocumentation CD or DVD on Personal PC
3)	Select OneCA Support OnlineMainframe BOO FilesShared Directory on Network ServerDocumentation CD or DVD on Personal PC
4)	Select OneCA Support OnlineMainframe BOO FilesShared Directory on Network ServerDocumentation CD or DVD on Personal PC

10) If you are not accessing documentation on CA Support Online directly, what was the original source of the documentation files that you are using?

Files someone downloaded from CA Support OnlineFiles copied from a CA IDMS product tapeCA IDMS documentation CD distributed with CA IDMS

11) Do you or someone in your department have access to a CD or DVD burner?

Yes

No

12) Do you have access to a DVD player?

Yes

No

13) Would you use a Quick Reference Guide for CA IDMS Tools? If you answered Yes, please indicate which Tools have the highest priority for inclusion in a Quick Reference Guide in the Additional Comments field below:

Yes

No

Additional comments (maximum 250 characters):

14) Do you use CA IDMS Visual DBA?

Yes

No

15) If you answered Yes to the previous question, please indicate how frequently you use the following functionality in the CA IDMS Visual DBA help. 

	Very Often	Sometimes	Never
Contents	Contents Very Often	Contents Sometimes	Contents Never
Search Index	Search Index Very Often	Search Index Sometimes	Search Index Never
F1 for Help on a Field	F1 for Help on a Field Very Often	F1 for Help on a Field Sometimes	F1 for Help on a Field Never
F1 for Help on Entire Screen	F1 for Help on Entire Screen Very Often	F1 for Help on Entire Screen Sometimes	F1 for Help on Entire Screen Never
Links Contained in a Screen or Graphic in a Help Topic	Links Contained in a Screen or Graphic in a Help Topic Very Often	Links Contained in a Screen or Graphic in a Help Topic Sometimes	Links Contained in a Screen or Graphic in a Help Topic Never

16) Would you use a Quick Reference Guide for CA IDMS Visual DBA?

Yes

No

17) Please enter any other comments or suggestions you have about CA IDMS documentation.

18) May someone from the CA Technical Information team contact you regarding your documentation requirements?

Yes

No

19) Please provide your contact information:

First Name
Last Name
Company
Telephone
Email
Your role (select one): __ DBA __ Application Developer __ Systems Programmer __ Consultant __ IT Manager

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