CA-Disk for VOS3 Documentation Survey

The BrightStor CA-Disk for VOS3 Documentation Survey provides a valuable opportunity for you to help us create documentation that better satisfies your needs. The results of this survey will be carefully reviewed and analyzed by the BrightStor CA-Disk for VOS3 documentation team and we will try to incorporate as many comments and suggestions as possible. Thank you for your time and assistance.

PLEASE TELL US ABOUT YOURSELF

 

Company name

Company size (approximate)

1 - 499 employees   500 - 999 employees   1000 - 4999 employees   5000 - 9999 employees   10,000 or more

What is your job title?

What are the responsibilities of your job?

1. What version of BrightStor CA-Disk for VOS3 are you currently using?

r9.1 SP15   r9.1 SP14   An earlier version (e.g., r9.1 SP13 or 7.8.7)

2. How long have you been using BrightStor CA-Disk for VOS3?

Less than 2 years   2 to 6 years   6 to 10 years   More than 10 years

3. How would you categorize your proficiency level with BrightStor CA-Disk for VOS3?

Expert   Intermediate   Novice

4. How would you categorize your knowledge of mainframe storage in general?

Expert   Intermediate   Novice

5. Did you install BrightStor CA-Disk for VOS3?

Yes   No (please specify who did)

Additional comments (maximum 250 characters):

6. If you installed BrightStor CA-Disk for VOS3, did you use the Installation Guide?

Yes   No

Additional comments (maximum 250 characters):

7. What tasks do you perform using BrightStor CA-Disk for VOS3 and how often do you perform them?

	Frequently	Occasionally	Rarely	Never / Not part of my job	I don't know how to do this
Run volume/data set reports	Run volume/data set reports Frequently	Run volume/data set reports Occasionally	Run volume/data set reports Rarely	Run volume/data set reports Never / Not part of my job	Run volume/data set reports I don't know how to do this
Archive data sets	Archive data sets Frequently	Archive data sets Occasionally	Archive data sets Rarely	Archive data sets Never / Not part of my job	Archive data sets I don't know how to do this
Restore data sets	Restore data sets Frequently	Restore data sets Occasionally	Restore data sets Rarely	Restore data sets Never / Not part of my job	Restore data sets I don't know how to do this
Submit backup jobs	Submit backup jobs Frequently	Submit backup jobs Occasionally	Submit backup jobs Rarely	Submit backup jobs Never / Not part of my job	Submit backup jobs I don't know how to do this
Produce a LISTD/LISTV report	Produce a LISTD/LISTV report Frequently	Produce a LISTD/LISTV report Occasionally	Produce a LISTD/LISTV report Rarely	Produce a LISTD/LISTV report Never / Not part of my job	Produce a LISTD/LISTV report I don't know how to do this
Merge achived data	Merge achived data Frequently	Merge achived data Occasionally	Merge achived data Rarely	Merge achived data Never / Not part of my job	Merge achived data I don't know how to do this
Recover DASD volumes	Recover DASD volumes Frequently	Recover DASD volumes Occasionally	Recover DASD volumes Rarely	Recover DASD volumes Never / Not part of my job	Recover DASD volumes I don't know how to do this
Compress a partitioned data set (PDS)	Compress a partitioned data set (PDS) Frequently	Compress a partitioned data set (PDS) Occasionally	Compress a partitioned data set (PDS) Rarely	Compress a partitioned data set (PDS) Never / Not part of my job	Compress a partitioned data set (PDS) I don't know how to do this
Force an auto-restore	Force an auto-restore Frequently	Force an auto-restore Occasionally	Force an auto-restore Rarely	Force an auto-restore Never / Not part of my job	Force an auto-restore I don't know how to do this
Troubleshoot problems	Troubleshoot problems Frequently	Troubleshoot problems Occasionally	Troubleshoot problems Rarely	Troubleshoot problems Never / Not part of my job	Troubleshoot problems I don't know how to do this

Additional comments (maximum 250 characters):

8. Do you use the BrightStor CA-Vantage GMI?

Yes   No   I don't know about BrightStor CA-Vantage GMI

Additional comments (maximum 250 characters):

9. Why do you consult the BrightStor CA-Disk for VOS3 user guides? (Select all that apply)

To find information about new or existing features   To find out how to do something   To troubleshoot a problem   To get conceptual information about mainframe storage   To get Best Practices information   I don’t refer to the product documentation at all

Additional comments (maximum 250 characters):

10. Do you feel that the level of detail provided by the user guides is appropriate for your needs?

Yes   No   I don't use Help

Additional comments (maximum 250 characters):

11. From the following choices, please rank the resources that you usually refer to when you need information about BrightStor CA-Disk for VOS3 (first being most frequent and last being least frequent)

1)	Select OneOnline HelpPDF documentation (Getting Started, Administrator Guide, etc)CA Technical SupportOnline User Forums
2)	Select OneOnline HelpPDF documentation (Getting Started, Administrator Guide, etc)CA Technical SupportOnline User Forums
3)	Select OneOnline HelpPDF documentation (Getting Started, Administrator Guide, etc)CA Technical SupportOnline User Forums
4)	Select OneOnline HelpPDF documentation (Getting Started, Administrator Guide, etc)CA Technical SupportOnline User Forums

12. Are you able to find the BrightStor CA-Disk for VOS3 documentation quickly and easily (either on the product CD, through the Start menu, or through the CA web site)?

Yes   No (please add comments)

Additional comments (maximum 250 characters):

13. Is specific information easy to find in the BrightStor CA-Disk for VOS3 documentation?

Yes   No (please add comments)

Additional comments (maximum 250 characters):

14. If you use the BrightStor CA-Disk for VOS3 documentation, how would you describe the quality of the indexes in the PDF guides?

Excellent   Good   Average   Poor   I don't use the index

Additional comments (maximum 250 characters):

15. Do you use the PDF cross-book index (the Search All Guides button)?

Yes   No   I don't know what that is

Additional comments (maximum 250 characters):

16. Do you think the BrightStor CA-Disk for VOS3 documentation provides enough of the following types of information?

	Not Enough	Adequate	Too Much	Don’t Know
Concepts (theory)	Concepts (theory) Not Enough	Concepts (theory) Adequate	Concepts (theory) Too Much	Concepts (theory) Don’t Know
Procedures (how-to information)	Procedures (how-to information) Not Enough	Procedures (how-to information) Adequate	Procedures (how-to information) Too Much	Procedures (how-to information) Don’t Know
Screenshots / Graphics	Screenshots / Graphics Not Enough	Screenshots / Graphics Adequate	Screenshots / Graphics Too Much	Screenshots / Graphics Don’t Know
Command Line information	Command Line information Not Enough	Command Line information Adequate	Command Line information Too Much	Command Line information Don’t Know
Task scenario examples	Task scenario examples Not Enough	Task scenario examples Adequate	Task scenario examples Too Much	Task scenario examples Don’t Know
Installation / Configuration information	Installation / Configuration information Not Enough	Installation / Configuration information Adequate	Installation / Configuration information Too Much	Installation / Configuration information Don’t Know
Troubleshooting / Problem Solving	Troubleshooting / Problem Solving Not Enough	Troubleshooting / Problem Solving Adequate	Troubleshooting / Problem Solving Too Much	Troubleshooting / Problem Solving Don’t Know
Best Practices	Best Practices Not Enough	Best Practices Adequate	Best Practices Too Much	Best Practices Don’t Know
Other (enter additional comments)	Other (enter additional comments) Not Enough	Other (enter additional comments) Adequate	Other (enter additional comments) Too Much	Other (enter additional comments) Don’t Know

Additional comments (maximum 250 characters):

17. Do you think that the technical information in the documentation is written at an appropriate level?

Yes, it is appropriate   No, it is too technical   No, it is not technical enough   No opinion

Additional comments (maximum 250 characters):

18. What do you think of the technical accuracy of the BrightStor CA-Disk for VOS3 documentation?

Excellent   Good   Average   Poor   No opinion

Additional comments (maximum 250 characters):

19. What do you think of the overall quality of the BrightStor CA-Disk for VOS3 documentation (clear, concise, easy to follow)?

Excellent   Good   Average   Poor   No opinion

Additional comments (maximum 250 characters):

ADDITIONAL COMMENTS

 

Enter any additional comments or suggestions related to the BrightStor CA-Disk for VOS3 documentation.

If we can contact you for further information related to this survey, please provide the following information: (Optional)

Name:
Email address:

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